The best thing you should do is either post a quick comment in the comments section for that deal or coupon. You'll likely see a response from a Brad’s Deals Reader, a Brad’s Deals Team Member or even Brad, within a short period of time.
Please post a comment detailing your experience within the comments section of that coupon. It may have expired before we were able to remove it from our site. Retailers often do not clarify how long a deal or code will last. We test coupons throughout the day to do our best to stay up-to-date as to when codes or deals expire and remove them from our site as quickly as possible.
Brad’s Deals does not actually sell anything and is not a store. We are simply a resource for smart consumers to stop and grab a coupon, or be alerted to a fantastic deal on your way to making a purchase online or at an actual store.
We do our best to send our email alerts out as soon as possible each day, typically no later than 1 or 2pm CST. If you are not receiving our emails until the evening or later, it is most likely because of your email provider. We have been notified that our emails have been delayed for some Gmail users. In those cases, Gmail has had the email for many hours but is simply slow to deliver.
This is likely a case of the left hand not knowing what the right hand is doing. When you call a customer service agent for a particular store to inquire about deals or coupon codes, they may not know what you are talking about and even go as far as tell you our deals and codes are fraudulent. This is not the case. Customer service agents are not always aware of what deals or codes their store may offer for consumers.
As you don't place your order directly from Brad's Deals, you can check the status of your order on the retailer's website or by contacting their customer service with the details of your order.
If this is happening, please post a comment in that deal's comment section. Other readers or members of the Brad’s Deals team likely has valuable advice. Stores listed on Brad’s Deals are judged to be highly reputable but problems do still arise. As always, shop with a good credit card that can back you up in such a scenario.
If you are interested in partnering with Brad's Deals to promote your products or services, please contact us via email at firstname.lastname@example.org.
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