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CheapOAir.com Reviews

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CheapOAir.com Customer Reviews

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Posted Feb 28, 2013
I thought I had gotten a good deal until I checked the carrier's site, which was over a hundred dollars cheaper on the same flights. I contacted cheapoair to see about a refund according to the guaranty they advertise. I was on hold off and on for almost 45 minutes with an overseas rep who kept telling me I was wrong about the terms. He finally offered the appropriate credit and I was OK until I received an email stating my refund would be issued partially in credits offer future travel booked through them. I have responded by email stating the terms of the guaranty an d including a screenshot of the lower fare but have again received an email citing the reduced refund amount. I willfollow up with my credit card company and the attorney general's office to see that this is resolved.
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