I have been ordering every month from this company. Last month my order came in a small box that looked like it had been through ww1. I didn't know until I started to eat the bars that they were stale. I tore off the stale edges and ate them. I emailed them to let them know how bad the product came. Instead of sending me something to make up for it, they kept asking the same questions. They wanted me to send them the already eaten bars so they could replace them. This was after I explained in detail what happened. I won't order again from this company.