Ordered from this place in December and was very disappointed at their customer service. My item was shipped to me in a damaged condition from China without Hayneedle even doing any quality control on it. When I told them what I needed from them, an immediate replacement, they ignored my repeated requests. They are just now getting around to "make things right" with me because I have posted negative reviews on various sites. I gave them 2 opportunities to fix my purchase and it was ignored. I saw other bad reviews, but didn't think they could possibly screw up my simple order. I made the wrong choice...hope you don't do the same.
Posted by Rebecca Lehmann on Friday, Apr 18, at 4:13 PM
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