I had the same experience with Maxwells Attic. They sent me an toy that was broken out of the box and will not give me a refund. They are giving me store credit. They lied to me and do not try to satisfy the customer. Do not shop at Maxwells Attic. I am disappointed that Brad advertises for them. Makes me thing twice about his other vendors. Wish I could rate them less than one, They do not deserve one star.
I will never again do business with Maxwells Attic and I suggest others think twice before they do. I had horrible customer service experience when inquiring about my order. Rude and actually flat out lied to me.
I've always trusted Brad's Deals for having reputable companies to deal with. They should remove Maxwell Attic from their search and suggest list. They are TERRIBLE!!!!!!!!!!!! I am filing a claim, because of them.
I ordered a lil rider for my son and it came with loose wires. When I called for a replacement they told me it would take up to 24 to 72 hrs...now they saying 24 to 48 hrs...it has been a week an still no replacement. I'm not dealing with these people again!!
I placed an order on December 18th, and as of today, January 5, 2014, I still have not received my order. I am extremely unhappy about this!! When I contact Maxwell's Attic they tell me to wait for my order and ship it back. I now have to go out of my way to return the item and wait for a refund because of the un-professionalism of this company. Completely unacceptable. ~Jennifer~
Posted by Nicole Briese on Friday, Mar 7, at 6:39 PM
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