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Sonsi Reviews

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Sonsi Customer Reviews

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Posted Aug 28, 2013
SCAM ALERT! The customer service number for Sonsi/Alight is 866-259-1363 and it's located at 777 South St. Rd 7 Margate FL. When you return an item it goes to 415 Bussen Underground Rd, St. Louis, Missouri which you somehow can’t contact them. This company is like a truck stop which is out in the middle of nowhere. They also state that you will receive an email when your item is received which they do not send you an email. Then they also have a number to call for Alight.com which is 516-367-1095 which is located in a house at 300 Woodbury Rd, Unit 2, Woodbury, NY. So what they will do is give you the run around if you call and ask why you haven't received a credit for an item you have returned. They won't give you the phone number of the shipping department in 415 Bussen Underground Rd, St. Louis, MO either. If you don't tell them that you have your item tracked, you have no proof that it was delivered so they will keep your money. Alright at 998Old Ct. Rd Plainview NY is closed
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Posted Aug 6, 2013
By far the worst customer service on the planet - what phone representatives don't know, they make up.
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