purchased a bed sheet on Swanky Outlet. Upon opening the package I realised the sheet was thorn in multiple spots. I called customer service and they told me that someone will call me back however it never happened. I just went to their Website to read their return policy. It is the most outrageous, unfair and impractical return policy I have ever came across. They sell damaged and used goods and then they almost force you to keep it because of unreasonable return policy.
I decided to cut my losses, threw the sheet out, lost $33 and I don't want to deal with this people again.
Please read their return policy before you purchase anything from them and keep in mind that they sell damaged goods.
Posted by mlsaj84
I recommend Swanky Outlet for anyone looking for discontinued luxury bedding at at a fraction of the retail price. They are very helpful in resolving any issues and their customer service is amazing. I was unsure about ordering from an online site without seeing their products but I'm so glad I did! They had exactly what I was looking for and their products are exactly as described.
Posted by Brad W.
I made my first purchase on Swanky outlet about 2 weeks ago... I found beautiful bedding set and just had to have it. The site and very easy to navigate and search. They have very descriptive details on each of the products that they carry. I selected my bedding set and proceeded to check out with no problems. Check out was easy and secure and got a confirmation shortly after I completed my transaction.
Before I made the purchase of the bedding I read through the site and read the swanky blog. I got a lot of useful information on how to care for the different kinds of materials. I received my purchase within the time frame that was promised to me. I opened the packaging and examined the bedding and I did not find one thing wrong with it. IT WAS PERFECT!!!! By far one of the best experiences I have had online shopping. I will be checking Swanky Outlet out first before and department stores or fine bedding sites. Recommend this site 100%. LOVE IT!!!! Thank you Swanky