Nespresso often has sitewide deals on coffee machines. Nespresso offers free and easy pod recycling with their Nespresso Recycling Plan. Pick up free recycling bags at any Nespresso store or add them to your online order. When full, drop them off at your nearest UPS location, Nespresso store or partner location. Sign up for recurring coffee orders with Nespresso's EasyOrder shipping option.
Nespresso offers free standard shipping on all orders and free next business day shipping on all coffee orders.
Nespresso does not price match.
Nespresso sells coffee pods, coffee machines, coffee accessories for both personal use and professional use.
Nespresso carries their own, Nespresso brand coffee and machines.
Nespresso members enjoy benefits based on a tiered membership model. After placing their first order, customers become Nespresso Connoisseur members which earns them free delivery, a complimentary descaling kit and access to coffee masterclasses. The next levels are achieved by purchasing 1,000-1,5000 capsules in one year (Expert level) and by purchasing more than 1,500 capsules in a year (Ambassador level). Each level comes with added benefits, like a free Aeroccino and 10% off accessories.
Nespresso offers Boutique Pick Up on orders placed by phone. All orders will be ready within 45 minutes of purchase.
Nespresso accepts returns with receipt on machines in their original condition and packaging within 14 days of purchase or delivery. Orders must be returned to the retail store location from which they were purchased, and online orders must be returned online. Unopened coffee sleeves can be returned within 14 days of purchase or delivery. Individual capsules and opened coffee sleeves cannot be returned.