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About REI

76 years ago REI was a small retailer that sold nothing but climbing gear. Now they are a 110 store company that can meet your outdoors needs no matter what they are. REI is the place to go whether you need camping and backpacking gear or travel items and accessories.

REI offers free shipping with a minimum purchase of $50. Or you can ship to any of their 110 stores for free regardless of purchase value. Sales tax is charged in most states.

REI also offers a 100% satisfaction guarantee. If you aren't satisfied with your purchase you can return it for a replacement or refund within a year of purchase. This guarantee does not cover ordinary wear and tear or accidental damage.

More REI Info Shipping and Delivery Satisfaction Guarantee Check Order Status

REI Customer Service 1-800-426-4840>Help Center