SO i purchased a stuffed toy for my baby girl for Valentines day and paid $9 for guranteed shipping before Valentines day.. and it's currently 2/17/2014 and the item has yet to arrive.
I called customer service last week and went no where because it just hung up on me after staying on hold.. i emailed them twice and finally received a very lazy remark about how it's out their control once it's shipped and they will do a full refund if i refuse you the shipment.. totally nonsense.
Do not buy from them
I ordered a "Class of 2013" Bear for my daughter's graduation. The pictured product showed a bear wearing a Class of 2013 shirt. What I received was a plain bear. When called, they told me they would ship me the shirt so I could put it on. When I replied that was not really a satisfactory response, I was given the option to ship the bear back and they would put the shirt on it, and ship the same bear back. Poor quality control and poor customer service.
Posted by Rebecca Lehmann on Friday, Apr 18, at 4:13 PM
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