I received a coupon from Bergner's that said I could get $50 back if I spent $100. What I didn't know was that I should have read the fine print. The fine print said: Excludes Bonus Buys, Door Busters, Incredible Values, Yellow Dot/Black Dot merchandise, fragrance & cosmetics, Clearance Center merchandise, Tech/electronics, candy, coffee & food, fine jewelry, fine and fashion watches, furniture departments and mattresses, cause-related merchandise and other charitable items, gift cards, salon products, service departments, special orders, health & wellness items, small electrics, toys, and more. SO, what WAS included? NOTHING. I didn't get to use my coupon because there was nothing that I could buy that fell under the criteria. It was all a ruse to get me in there, I guess. I even asked store associates what was covered under the coupon and even they COULD NOT TELL ME. Well, I won't be back. I get coupons from JC Penney all the time AND they work! Bergner's is shady, shady, shady.
over all, associates are pleasant and outgoing to help you...but 1 experience I was belittled and so embarrassed from a on floor manager..there were a pair of boots in the clearance room, and they were supposed to be another 50% off from their lowest price, and there were people waiting behind me to be waited on...she told me that she would not give me the boots at that discount, and that she could get more from the distributor..I pointed out that they were clearanced at that price, after belittling my intelligence, and arguing the point in front of the other customers, I left in tears...I did call the corporate office..and they were alerted to the problem...
Otherwise in the 25 years that I have shopped at that store, I never had any issues of any kind...
Love the deals on the clearance...and the help from the associates.
Posted by Courtney Sims on Friday, Jul 11, at 8:00 AM
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