Bergners Reviews

over all, associates are pleasant and outgoing to help you...but 1 experience I was belittled and so embarrassed from a on floor manager..there were a pair of boots in the clearance room, and they were supposed to be another 50% off from their lowest price, and there were people waiting behind me to be waited on...she told me that she would not give me the boots at that discount, and that she could get more from the distributor..I pointed out that they were clearanced at that price, after belittling my intelligence, and arguing the point in front of the other customers, I left in tears...I did call the corporate office..and they were alerted to the problem... Otherwise in the 25 years that I have shopped at that store, I never had any issues of any kind... Love the deals on the clearance...and the help from the associates.