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PBteen Reviews


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PBteen Customer Reviews

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Posted Sep 8, 2013
PBTeen is horrible, and I would give it 0 stars if I could. I will not be shopping there ever again. I ordered a desk on September 1st that cost over a thousand dollars and they said it would be at our door on 10th the latest. I checked the status of my order on September 8th, and it said they were still processing it. So I called customer service and had to wait for over 40 minutes to talk to a representative. The representative was rude and he said the order would get to a local store on September 16th, and they would email us after it arrived, then we could set up a time a week later for them to install the desk. The desk will get to my house on September 23rd. That is almost two weeks after the promised delivery date. I am very disappointed because I spent over 300 dollars on shipping and handling. Again, as I said, I will not be ordering anything from PBTeen anytime soon.
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