How do I get Free Shipping at HP?

Most orders ship free at HP, including ink and toner supplies and paper supplies.

What is the HP Price Match Policy?

HP offers price matching on current direct-filled pre-tax pricing for comparable PCs and identical HP printer models from national retailers including but not limited to Dell.com, Lenovo.com, Amazon.com, BestBuy.com, TigerDirect.com, Newegg.com, and Staples.com. The price match must be requested at the time of purchase by calling 1-800-888-0229.

HP sells laptops, desktop computers, printers, 3D printers, ink and toner, displays, and computer accessories.

What is the HP return policy?

HP's return window is 30 days from delivery. To return your HP merchandise, request a Return Merchandise Authorization online, via chat, or by phone. Print the FedEx prepaid label, and ship all items in original packaging from your local FedEx location or authorized shipper. Some exceptions apply.

Does HP have a loyalty program?

HP does not have a loyalty program.

Does HP offer in-store pickup?

Many of HP's retail partners offer in-store pickup on the HP products that they sell.

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About HP

Hewlett-Packard offers a variety of laptops, tablets, desktops, printers & ink, monitors, software, and computer accessories. No matter what you buy HP includes standard ground (5-7 day) shipping with your order, free of charge. If you need your device or accessory sooner than that HP also offers somewhat expensive second-day and third-day delivery options.

The online HP store accepts returns and exchanges up to 21 days after delivery for most products, provided that said product is in good condition.

More HP Info Return and Exchange Policy Check Order Status

HP Customer Support 800-473-4732

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